Contact and support
Some questions are easier to answer before you order. Others come up once the kit arrives or after the report is delivered. Use this page when you want a clearer next step instead of guessing.
A good message makes it easier to point you toward the right answer quickly.
The contact section is structured for report-fit questions, kit concerns, and result interpretation. A short, specific note usually gets you a clearer answer faster than a long message full of guesses.
These quick answers help you decide whether to send a message now or browse one more page first.
Use it for report selection, kit concerns, support follow-up, and result interpretation questions. If you already know the issue, say it plainly so the response can be more useful from the first reply.
Yes, especially if you are choosing between report types or want to avoid buying the wrong package. Pre-order questions often prevent a lot of confusion later.
You can contact support with the section that is confusing and the question you hoped the report would answer. That gives the conversation a practical starting point instead of a vague one.
These are the pages people most often need just before or after sending a message.
Share the details you have and we will respond with the clearest next step we can give based on your situation.
